Service Contracted

Thursday, 10:02 AM

St. Ives Funeral Home: Good morning. Please find attached the estimate for the service, as requested.

St. Ives Funeral Home: index.html|Service Estimate

Margaret: I think you've got the wrong person

St. Ives Funeral Home: The service is under the name Margaret Nieto Salas. Is that you?

Margaret: yes, that's me, but I haven't arranged anything

Margaret: and the date you've got down there is Sunday

St. Ives Funeral Home: That's correct. Sunday the 12th, Chapel 3, at 11:00 AM.

Margaret: nobody's died yet, not as of Sunday

St. Ives Funeral Home: The service was arranged and paid for in cash last Tuesday.

Margaret: paid for by whom?

St. Ives Funeral Home: By a direct family member. We are unable to provide further details through this channel.

Margaret: this is a scam and I'm going to report it

St. Ives Funeral Home: We understand your concern. The full amount has been paid, you will not be charged for anything.

Margaret: I want to cancel it

St. Ives Funeral Home: Only the person who arranged the service can cancel it.

St. Ives Funeral Home: I'm only contacting you directly because you're listed as the contact person on the contract.

Thursday, 11:05 AM

Margaret: Geoff, did you arrange something with a funeral home?

Geoff: What are you on about, Margaret?

Margaret: Good morning. Please find attached the estimate for the service, as requested.

Geoff: That's St. Ives Funeral Home, the one from the village. They've been around for years. They're a proper outfit.

Margaret: Yeah but I think it changed hands recently

Geoff: It wasn't me, I swear on our parents' graves.

Geoff: Hold on.